Some of you might remember the Adidas NEO approach to make their shopping windows experience more appealing and attractive. In some way Nike follows their innovation and uses their “Nike+ Innovation Center” at Selfridges which open during the Olympics in London, or maybe vice-versa.
In the Nike building, they set up an interactive and reactive kinetic window installation. How it works? The window reacts with Kinetic drops when people are passing by or different other LED light flashing wall installations. Now, what would be of interest for us is how much it helped getting people into the store? But hey, maybe Nike also does some social media monitoring, then we will get an answer, I am sure…
How do you like it?
In a recent report called “2013 Mobile Future in Focus” comScore released their outlook for mobile trends. The report shows the U.S. mobile and connected device landscape in 2012, which is meant to the set the stage for the international expansion of the mobile revolution. It offers insights into mobile media consumption, mobile networks, platforms, as well as OEMs. It also includes key mobile market insights from the United Kingdom, France, Germany, Spain, Italy, Canada, and Japan.
The report illustrates the following trends for the mobile year 2013…
Multi-mobile use shapes the “Brave New Digital World”
The U.S. is surpassing 125 million U.S. consumers and tablets in mobile consumption. More than 50 million own smart mobile devices which make consumers being always connected. Americans spend more than one out of every three minutes online on mobiles. Does this show the end of the desktop?
Smartphones surpass 50% penetration and start ‘Late Majority’ of adopters
In 2012 the U.S. smartphone market became the year of mobile by finally surpassed 50% market penetration. It enters the “late majority” stage of the technology adoption curve. Smartphone subscribers increased 29% from a year ago and 99% from two years ago. 72% of all newly-bought devices were smartphones.
Android and iOS Control U.S. Smartphone Market
Google’s Android OS and Apple’s iOS dominate the U.S. smartphone landscape with almost 90% of the market today. The well-developed app ecosystems makes it even more difficult for competing platforms to narrow the gap.
Samsung makes splash in smartphone OEM market
Samsung strongly competes more and more with Apple that is still the leading smartphone OEM. The year-over-year increase of more than 100% from Samsung and a two-year increase of more than 400% shows how much they are challenging Apple. The gap between the two competitors is steadily narrowing though.
High-Speed mobile connectivity speeds up mobile content consumption
Wider availability of high-speed internet access has increased the average user’s media consumption experience. Default Wi-Fi accessibility for smartphones and tablets like in coffee shops contributes to the new workplace and a better browsing experience for users. But also the availability of better networks speed (4G and LTE technology) will leverage the mobile content adoption.
The report shows that 2013 was kind of the “year of mobile”. With the rise of smartphone adoption to an over 50% penetration but also tablets becoming more prevalent, it seems that the world is moving more and more away from desktop internet usage. Mobile devices make up the digital media consumption of consumers these days. Obviously, marketers and media companies need to adapt their businesses to the emerging mobile multi-platform world but should also see the opportunity of mobile car technology (Google Glass Project), Augmented Reality (IKEA), QR codes (Adidas) or “mobile storytelling” (AUDI).
So now up to you. What has changed in your mobile adaption from last year? What are you missing in terms of mobile marketing development? And what would you be open for when marketers address you with mobile content?
Many newspapers are trying to find new ways into the digital future. The Tokyo Newspaper is facing the same challenge. However, Dentsu Tokyo may have found some good idea how to connect with readers with an Augmented Reality Reader app for kids. It is transforming paper into real life experiences and create a “Newspaper for family and children communication”. Their iPhone App identifies with markers different articles and advertisements on single pages of the newspaper, by overlaying the educational content of the article specifically for kids. Although we have seen this all over the world, I think, it is definitely an idea to get kids back to reading the papers.
Do you think this idea will bring some new readers for the newspapers or magazines? Is it an option to get kids reading paper?
McDonalds is one of those companies where people want to know exactly how their food was made. And sometimes they need to do something not to get into the spotlight of a shitstorm. Now, the Australian team of McDonalds, with the help of DDB Australia, knows how to do some prevention – with their app “TrackMyMacca”.
This app lets Australians have a look in the McDonalds kitchen (and before ingredients even gets there) of their meal. It dives straight into their supply-chain and augmented reality to transmit an interactive experience that makes McDonald’s delivery process transparent, “showing where your ingredients come from you are eating”.
In my eyes, this is an interesting experience, and makes eating your burger alone a bit more exciting… and engages the customers. Ever thought about how you could do that with your product and services? Check it out and let us know what you think.
Some day, I have to be at CES, just to say I have been there, I assume. But time is money and the more projects you are juggling on a daily business, the less time there is for events. And the questions is if it all worth the traveling. So, the CES 2013 passed without me but the three main web connected inventions that caught my attention, shall be summarized briefly in this post.
At different events in 2012 you could hear many speakers talking of the car becoming the most expensive but also most connected mobile device in our lives in the future. CES speakers were following kind of the same lines. When Will Smith was handling many issues while driving his car in iRobot, it seemed all too far away for us those days. Now, just some years have passed and AUDI is already showing the first prototype that allows drivers to travel via autopilot with the option to check emails and social channels when driving under 30 miles per hour. More and more, the car is emerging towards a connected multimedia vehicle which also offers new advertising and marketing approaches through mobile and navigation systems that bridge new opportunities for brand integration. This Beet.TV interview with Rob Norman, Global Chief Digital Officer at GroupM, tells us how…
Magic Glass & Augmented Reality
When we have written about the Google Glass and the short film “Sight”, the vision of integrated and intelligent augmented reality technology seemed even further away from reality. At CES, another company called Innovega showed their version of augmented-reality eyewear. They previewed their invention of a wearable transparent heads-up display, enabled by iOptik contact lens technology, which delivers mega-pixel content with a panoramic field-of-view. An unbelievable “enjoyment of immersive personal media”? Well, the video shows us in two parts Innovega’s glasses why the approval of the FDA would be welcomed soon. And then I can see a future, where we will have the latest content and ads from our brand right in front of our eyes…
Do you still think, TV commercials are one-way communication? You might think again. Audible Magic, an audio fingerprinting and recognition technology company, will be able to detect content and then react on a second screen. The company will partner with three advertising companies (Accelerated Media, DG Mediamind and Cheshire Duo) to create interactive commercials. Those ads shall trigger users by detecting relevant content and then send “relevant” brand content to the viewer. Imagine you are watching a new James Bond film on TV with all their great commercials around “Skyfall”, Audible Magic’s technology recognizes the content and sends you a coupon or a video commercial on a second screen with a nice discount offer.
Although I have listened to Ford’s Community with similar visions where via GPS billboard content shall sync with a smartphone app to be remembered while passing those billboards, it still sounds quite far away.
But the other innovations have shown that the future is just around the corner sometimes. Maybe I need to go to CES 2013 next year to find some more brand power options. You never know…
dmexco 2012 is over – the pure numbers show the trend of the digital marketing show…
Visitors: 22.200 – increase by 15% compared to 2011
Exhibitors: 578 – means over 135 exhibitors more than 2011
International attendance: 25% of visitors and 20% of exhibitors
The challenges for marketers are increasing. They have to face the explosion of data and how to make use of it in the future. They have to find clever data experts and technical specialists in order to cope with the evolution of adtechnology – or to find the right agency to manage the data for them. They have to evaluate the balanced strategy between going to market with long-term “content strategy” (community, monitoring, pull) and the short-term “campaign” (banner, SEO, push) approach – whether in local commerce, mobile or social. They have to, have to, have to… Well, I could continue this list of tweets.
However, it is better to share the tweets refering to the most tweeted keynotes from some international speakers that we had in the conference program.
…and in case someone might ask why I am still smiling. Just read this tweet and you know why… THX so much, Timo!
In my third year as a co-moderator, it was a great special pleasure to have the honour to moderate
the Women Leadership Panel with Colleen DeCourcy (Socialistic), Sarah Wood (Unruly) and Stephanie Fierman (Mediacom). Thank you ladies, you were smart and terrific!
Also, challenging the panel with the CEOs Jack Klues (Vivaki), Randall Rothenburg (IAB) and Nick Emery (Mindshare Worldwide) on the relevance of big data for the media and marketing business. Learnings? Restrict them to 5 minute intros and expect them to take 10. Allow for 140 character answer and get blog posts. Thank you gentlemen, you were brilliant in big data digging!
Looking forward to the next dmexco in Cologne, September, 18. and 19, 2013 – CU there!
Graduates need to take a look into the future. Some do it quite well and are creating an exciting picture of times and technical evolution ahead of us. The following short film “Sight” by Sight Systems was done from Eran May-raz and Daniel Lazo. It was developed from a graduation project from Bezaleal academy of arts and is definitely worth watching.
It somehow reminded me of the Google Glass project, a research and development program with the intention to create products that are hands free displaying information. For now, these are currently just available to most smartphone users, and allowing for interaction with the Internet via natural language voice commands, in a manner which has been compared to the iPhone feature Siri, as Google explains.
Whether there are similarities between the two projects or not, the film tells a story of a world which gets new impact through augmented reality glass technology. And if we will wear traditional glasses, contact lenses or whether these are implanted in the end, only the future can tell. However, the vision created in this film is scary, eye-opening to AR technology opportunities, and somehow disturbing the fascination of the unknown, unexperienced and undiscovered. Life as it is.
But now, watch it and tell us what you are thinking…?
While many companies still think about the value of Augmented Reality (AR) applications, IKEA is already using it to their advantage. In their new catalogue for 2013, IKEA embraces the opportunities to use AR to illustrate the right context for their products and to give some inspiration to customers how our homes might look like when we buy their furniture and accessoires. The catalogue will come out on July 30th and the IKEA CATALOGUE App will follow on July 31st in the app shops. The new catalogues sets a standard for all retailers offering catalogues in my eyes.
How IKEA sees their customer and how they use their solutions, can be seen from the following statement…
“For instance, we’ve stopped dividing life at home into rooms. Bedrooms, for example – they’re as varied as the ways people sleep. We’ve taken away our notions of what defined a ‘bedroom’ and replaced them with the idea ‘sleeping.’ We know that some homes don’t have ‘bedrooms’ – they have one 24-hour room where people live and sleep. Life is about activities; not the walls that define where they unfold.”
PS: I am desperately waiting to see their catalogue. Although I fear my wife might like it and then drag me along to their shops.
What do you think about the new catalogue and the concept behind it?
Qualcomm is always working on new opportunities for Augmented Reality. One of their latest kind of blew my mind. This new technology solution not only enables developers to create some new app in minutes, it also really connects the offline and the online reality.
Now, Qualcomm comes up with an Augmented Reality app for kids which is illustrated with the Sesame Street character Erni and Bert which Netbook News just published. Both characters come alive immediately when putting them on a specially designed board, or when you put a television screen on the board.
Just imagine what opportunities this offers in terms education and knowledge you can integrate in this technology. Smashing!
In a recent study the research companies comScore, Accenture and dunnhumbyUSA found some significant relevance between in-store sales and a company’s web presence. The study was based on a panel of CPG customers and one million U.S. Internet users who have given comScore explicit permission to have their online activities continuously measured and matched to their in-store brand buying behavior provided by dunnhumbyUSA.
The report comes to the conclusion that consumers who visit a website prior to their shopping experience in a company store spend 34% more with that company and 57% more on products or services based on their specific industry sector. It also states that visitors of brand websites are frequent buyers of the brand in retail stores. It shows that 42% more of these clients finish their transactions than non-visitors. Furthermore, website visitors are also heavier buyers in a brand’s product category. They are spending 53% more in their category dollars than non-visitors.
“Since website visitors have higher affinity to the brand and the overall product category, there is an opportunity for brand marketers to drive loyalty through personalizing the website experience, catering to the preferences of their best customers.”John LaRocca, Vice President, Strategic Partnerships, dunnhumbyUSA
And again another study highlights the importance of content marketing as the new emerging trend in marketing. Shoppers were more aggressive in their approach to understand and evaluate their purchases prior to their visit in shops as a result of the massive information access through the web. According to the research, content marketing plays a significant role here. So, campaigns on the web not only add value to web shopping but also -and for some companies and brands more importantly- will help to drive and boost in-store habits and sales – apart from positioning a brand’s capability.
“Marketers who create compelling (brand) website experiences for consumers are extremely effective in driving incremental and profitable in-store sales. Analysis shows that consumers visiting the best of the 10 CPG brand websites evaluated in the research study, spent over 200% more on the brand than non-visitors.” Jerry Lohse, Senior Director, Accenture Interactive
Based on the fact that Brafton reported some weeks ago that the average consumer visits more than 10 web pages before a purchase decision, this study marks an important point in the relevance between online and offline shopping. This might be catalyzed by the new opportunities that smartphones, tablets or Augmented Reality (see real-life community shopping) offer, and shows the straight relationship between the two shopping experiences which more and more merge to one close shopping cycle.
More companies are realizing that offering web shoppers the same information and service as in-stores will lead to more purchase at both ends of the shopping cycle: online and at offline locations. The challenge for companies is to differentiate the shopping experience by using SoLoMo (social – local – mobile). Here the question for the future will remain whether in-store shopping needs to become more of a lifestyle experience or adventure to attract more consumers to join in-store activity (see IKEA Sleepover), or wether people will want to have real people around them and thus make it a social reality world, rather than a social web world…