According to a recent “2013 Social Media Survey” by Proboards the interactive communication preferences across platforms are still heading towards forums. Although you might think that they asked their own users (which is probably right), the survey still shows the importance of forums and communities. For their results the company promoted the research toover 150 respondents via Facebook, Twitter, and the ProBoards customer support forum.
The study claims that online forums are still popular. What was interesting for me to see is that they were even preferred compared to social media platform for interactive communication. Two out of three respondents (67%) stated that forums were the social media tool they found most valuable. Obviously, Facebook, Twitter, blogs, and Google+ follow but the question here could be asked whether most people realize that all these platforms are also forums if used in the right way. That LinkedIn did not figure in as a significant social media tool is in my eyes not correct as the forums there within, are very powerful and interactive, plus they generate very valueable input for managers.
“The survey results do not surprise us since platforms such as Facebook and Twitter do not give you the level of control that forums do,” said Patrick Clinger, founder and CEO of ProBoards. “Forums provide greater customization and more options…”
Forums -although we would define them as communities according to our Community Centric Strategy- offer a great way of engaged communication, and probably with better and deeper quality than any other social network. There is more information in the infographic attached…
It is one of these questions that many brand marketers are asking themselves: What makes us reach the top search results on Google? A recent report based on Searchmetric data for 10,000 top Google search keywords sheds some light here. It was based on correlations and website characteristics of 300,000 URLs appearing in the top search result position in the US between March 2013 and June 2013.
The report shows that those websites tend to perform best that have a high social impact in terms of likes, shares, tweets and Google “+1″‘s. It also makes clear that there is a realationship between ranking high on Google and collecting Google+ links to achieve better ranking impact which the graphic below indicates.
Despite common believe that fast website performance through intelligent on-page coding might create some benefit for the search ranking, the study shows that just not having it will let websites achieve lower rankings. This means that SEO basics like having H1 and H2 tags or providing brief descriptions now are seen as standards but won’t support any boost effect.
Still, content is king for Google. Good rankings were correlated always positively with good and unique content and had a bigger effect in 2013 than the year ago. As main ingredients of positive content can be named a clever internal link structure, a URL with a clear message and longer text plus a sensible number of integrated (audio)-visual files. This could be as of the fact that Google wants to boost their own pictures search sites and obviously Youtube.
Keywords keep up their impact on the rankings. On the page, they still need to placed in the title as close to the front as possible and in the text they need to be placed wisely as well. As of some algorithm changes compared to 2012, the importance of keywords in the domain name or the URL has lost its significance.
According to the report, websites of brands and other domains seem to play on different levels for Google. Obviously, brand websites seem to be superior to normal sites. The report states that it looks as if the search engine finds it normal for brands to generate more backlinks with the brand name appearing in referring content pieces alone.
The infographic provides some more information – and if this version is too small, just click here and download it…
With their recent study The Creative Group predicts that the majority of advertising and marketing executives (62%) expect an increase of their company’s spending on Facebook marketing in the follwoing twelve months – 9% more than they predcited one year ago.
Not surprisingly, the advertising spend on Facebook leads the list of social ad spendings. However, the majority of executives will also invest in other channels more than last year: LinkedIn (51% up from 38%) and Google+ (50% from 41%). Twitter is also on the plan for a budget increase with 48%, as well as Youtube (40%), Pinterest (35%) and Instagram (32%)
Although this shows a great breakdown of all industry sectors and job titles in an overview, the different industry segments and job titles varied in their view on budget increase:
- Large companies (100+ employees): 74% of marketers expect an increase in Facebook spend
- Smaller companies (100-249 employees): 60% predict an increase for Facebook spendings
- 57% of advertising executives expect an increase in spendings
- 48% of marketing executives expect an increase in ad spends
- 12% of marketing execs expect a decrease in spend
- 6% of advertising executives expect a decrease
The study was based on a US survey of 300 marketing executives and 100 advertising executives.
How about your marketing budget planes with Facebook, Twitter and the likes? Increase or decrease?
They are on increasingly on Twitter (77%), Facebook (70%) and Youtube (69%): Fortune 500 companies. However, in terms of blogs (34%), Google+ (35%) or Pinterest (9%) they seem to be a bit behind or not seeing the value. And the report obviously forgot to look at LinkedIn. This is the findings of one of the latest research pieces of the Center for Marketing Research at the University of Massachusetts, Dartmouth.
Although from our perspective, blogging is seen to be the essential starting point of a social media strategy, most companies are not there yet. Not all industries see corporate blogging similar. The use varies significantly by industry. It is striking that no company in the pharmaceutical and tobacco section blogs. In contract, 53% of Fortune 500 companies in the telecommunications industry do. Almost 80% of the blogs show regular activity, have got RSS feeds, appreciate comments and offer subscription.
Twitter is used in eight out of the top 10 companies (Apple, Chevron, Exxon, Ford Motors, General Electric, General Motors, Phillips 66, and Wal-Mart). All these companies offer frequently status updates on Twitter. Just Berkshire Hathaway and Valero Energy are missing out. Interestingly enough, Facebook has got most followers on Twitter. Google comes in second, then Starbucks, Whole Foods Market, Walt Disney, JetBlue Airways, and Southwest Airlines.
On Facebook only Exxon is not showing up with an account. The rest, nine of the top 10 companies (Wal-Mart, Chevron, Phillips 66, Berkshire Hathaway, Apple, General Motors, General Electric, Valero Energy, and Ford Motors), has got a Facebook page. Obviously, the special retail shows strong use of Facebook (96% with a Facebook fanpage) versus 44% in the utilities sector. That Facebook has most Facebook fans is not surprising. Coca-Cola is number two with 66 million fans, followed by Walt Disney, Starbucks, Wal-Mart, and Target. These companies all collected more than 20 million fans.
What we found interesting in the report is the mention that 59% of companies link to the social platforms from their corporate homepages, whereas for the other companies it required the research team some additional searching. Looking at further social networks and results shows the different strategies. From companies ranked in the top 10 just Berkshire Hathaway has got its own YouTube account. In terms of Google+, 35% use their Google+ accounts actively while 19% set up corporate accounts which are unactive. 50% of the top 10 companies got actove Pinterest boards (Apple, Exxon, Ford, General Motors and Wal-Mart). And although Instagram is now a part of Facebook, only Ford Motors opened an account here, as Wal-Mart is the only top 10 company making use of Foursquare.
“I think all great innovations are built on rejections.” Louise Berliawsky Nevelson
Although Google has been one of the innovation rock stars as a web company for years, it also had it’s nightmare. And nightmares usually end someone on a graveyard. The list is long and the guys from WordStream created a nice infographic which reminds us what did not work them.
The latest product that -despite a very intense but small fan group- did not make it, is Google Reader. But also other products that looked promising were laid to rest: Google Talk (instant messaging ended May 2013, however Google+ Hangouts is much better), Google Buzz (social networking ended Dec. 2011, messaging tool and microblogging) and Google Labs (ended July 2011, formerly called “a playground where our more adventurous users can play around with prototypes of some of our wild and crazy ideas, and offer feedback directly to the engineers that developed them.”).
It is something we keep being asked seminar after seminar. What is the perfect status update looking like on Google+, Facebook or Twitter? Well, the answer is there is no secret sauce. Or maybe there is now? The guys from Mycleveragency have at least try to define it and put in as much knowledge as possible. If it helps when all tweet and chat on social platforms at the same times, I might doubt here but still…
Data and online privacy is a big topic, especially in Germany where the National Security Agency (NSA) did their research without anyone knowing of it. While some people might be handling this issue from a legal perspective, many people use social networking without paying attention to what kind of data they might share with friends and foreigners. The latest Universal McCann Wave 6 study makes clear that people are quite superficial in handling their privacy on the Web. The question remains whether people have any idea of to what extent data might be collected.
The team from Baynote has published a great infographic which illustrates the privacy issues of the different platforms. Somehow, this might result in some scared faces, for some it might be just what they expected.
How about you? Does this scare you of? Is it impressive? Do you see challenges that social networking might cause for you in the future? Looking forward to getting your views on how and what kind of data Google, Facebook, Apple, Amazon and Yahoo collect from you.
Audio-video content and video content networks are on the rise. Not one company in the FMCG industry that did not try to start their own initiative around their brand or product in the last two years. From the hype of Social Media another hype was creaping up that many have not yet fully understood but think it might change the world of the advertising industry in the future: viral videos.
The advertising business hopes to make money through Youtube channels and the Google AdSense business. Google invested 100 Mio. US Dollars in the launch of new and original TV content for their Youtube platform, plus they built production studios in London, Los Angeles and Tokyo which might build up Google’s audio-video channel to become one of the main challengers for TV.
Next to the increase of vimeo traffic, more and more video advertising companies arise that produce content, media houses create content hubs as well as PR agencies. Obviously, social advertising companies like Unruly, hallimash or ebuzzing are doing their best to get bloggers implementing and writing about viral ads that their brand customers create. And in the end, the Social Star Awards will make all marketers happy when their virals have made it to become a “viral star”.
The following infographic by the Masters in Marketing Degrees offers some statistics on how the viral web video industry has emerged in the last few years.
We have just recently written about mobile payment and the wallet-free future which Paypal predicts in their study. Now, another nice infographic by the guys from Mobile Payments Today and mobile payment provider Cellum makes its way thorugh the Net, showcasing a day with pure mobile payment.
The funny thing is that most of these mobile payment processes are already happening. And the only question is what will really succeed and what might fail here in mobile payment projects like the Google Wallet or Isis. Some of the projects like QR code or mobile shopping are already being used by geeks like me. And I can hardly remember that I ever did not buy a flight via my mobile devices in the last two years. The question is though when the masses are following the tech guys like us.
This is why the infographic might become interesting – and not even a future outlook anymore. Change in the parking meter? Not necessary. There is an app for that in Vienna. However, many cities still do not offer the opportunity. Still, there is room to evolve and I can think of many other opportunities where mobile payment makes sense. You got some ideas as well? Share them, so we can make the world a cash-free place. Or are you still happy taking a heavy wallet with you day in, day out?
There are different views on why mobile advertising is performing. However, some new studies might spread some light: one form TNS and one from SessionM which did their study in cooperation with Millward Brown. The study SessionM published today shows that consumers react positively twice as often to mobile ads… but only as long as they get some value out of it.
Mobile banners are most used from smartphone owners when they get a gift card, coupon, events tickets or loyalty points. Although this gives some good insight in the ranking of the preferred mobile engagement options, consumers want to know what benefit they get out of the digital experience. It means that marketers need to be clever and having some good approach. The surveyed consumers replied that the way mobile ads are presented was crucial to their feedback.
The study makes clear that the mobile strategies need to be clear to the consumer, said Lars Albright, CEO of SessionM: “The questions are, ‘What value am I bringing to the consumer?’ And, ‘How am I doing it?’” It asked 1,000 consumers in a digital survey, as well as a dozen participants in each four hour interviews. 93% of respondents said they had the opportunity to choose a reward in exchange for their smartphone time was “important”. This comes as no surprise after the latest Adobe study telling us that often digital advertising is found “annoying”.
The difference between rewards-based mobile ads and different types of on-the-go promos was that rewards-based mobile ads performed better for purchase consideration (+65), the brand in brand interaction (+14%), branded website traffic (+13%), web searches (+8%), in-store shopping for the brand (+6%), and approaching the brand’s social media pages (+5%). Obviously, the user can be handled and does not always see banners as “annoying and invasive”.
Finally, while a lot of industry players see location-based services as the key to mobile’s future, Joline McGoldrick, research director at Dynamic Logic, Millward Brown’s digital practice, spoke about how interest-level marketing can be a huge help to the space. “Targeting is getting better in mobile,” Joline McGoldrick, Research Director at Dynamic Logicsaid, “but it is still not perfect.”
Now, although mobile ad revenue is far from reaching big amounts of ad spendings, many marketers see it as a growth area. Whatever the number that is attached to total mobile ad revenue worldwide is, Google is the leader with over half of surveyed people according to eMarketer. And if you see the numbers it seems that Gogle is still not happy with the budget chunk they do get, reaching out for more it seems. But also Facebook investors will see some light at the end of the tunnel with mobile ads on the rise. However, Google might like the competition but all that market dominance simply making way for some more challenging competition.
It will be interesting to see who will come up as the leader in this cmpetition, who can compete with Google in general, and will Google continue to grow their business? You tell us your views….