My quote of the year 2013 – Social Media, Social Networks and Social Business

17.05.2013 von  
Kategorie: Daily Top 3

Pin It

Credits: © Mirma - Fotolia.com

Credits: © Mirma – Fotolia.com

In 2010, I started pinning down my main message to companies and their C-level managers in one quote. Thereafter, different quotes evolved which I collected in the vision area of the „About“ page.

The value of such a quote is for some managers marginal and for others massive when using it to explain the transformation of the business into a digital community-centric company or brand. Take it for what it is, and for what it’s worth for you, or let’s discuss it.

For this year the quote will be about social business strategy…

„Social Networking is business intend. Social Media is business duty. Social Business is business freestyle.“

Just before you start asking… By „business freestlye“, I address all departments in your company (like marketing, sales, customer service, HR, or other) that are responsible for planning, using, handling, and organizing the business tactics and strategy around the brand, product line or service offering of business relevance.

Some facts that might be interesting for each one of those..
Social Networks – Which are growing fastest?
Social Media – Facts, Figures and Stats 2013
Social Business – Some Facts 2013

PS: If you do it right, your workforce will freak out like the guy in this post. Believe me…!

Trust the Right People

Pin It

These days it is easier than ever to position yourself as an expert in your field…even if you are not actually an expert. It is something that more and more people are doing and this can make it really difficult to figure out who the most trustworthy sources of information (and opinions) are. Nowhere is this truer than on the Internet. So how do you know which sources are worth trusting and which aren’t?
The first thing that you should do, when figuring out whether or not a source is trustworthy, is to check out their background. Do a Google search on the person and see what you can find. If all you can find are blog posts but no actual biographical information or records, you should probably move on to someone else. A trustworthy source will have done the work to build up that expertise. He or she will have verifiable degrees or practical experience backing them up. This doesn’t mean you can’t agree with a person’s opinion. It simply means that you shouldn’t use it as the reason to make a decision about important life matters.
For example, let’s look at Charles E Phillips former co-President, Oracle Corp.. When you put his name into Google a plethora of articles and records come up. This information goes beyond the boundaries of a simple Wikipedia entry (though Wikipedia can be a worthwhile source once in a while). There are articles in trusted publications about him and his background. The first page of the Google search brings up sources like The New York Times, the Wall Street Journal, Forbes, etc. This is what you want to see. If all you find are links to Ezine articles pieces, self published Yahoo News Network articles and a blog? You might want to treat carefully.
If you aren’t sure whether or not to trust a publication, check out its history. How long has the publication been in business? Who sits on its board? Who owns the publication? What are the backgrounds of these people? Do you trust that their opinions aren’t influencing the reporting done by the publication you want to cite?
Basically, when you want to know whether or not a source is trustworthy, you need to do a little “leg” work. You can’t assume that someone is automatically trustworthy because he has been published. Gone are the days of “well he has a book so he must know what he’s talking about.”

Reputation Management Information for Business Owners

Pin It

Unfortunately, most business owners don’t consider establishing a reputation management campaign until disaster has already struck. While taking measures to control your company reputation after slanderous or other undesirable information is plastered on the Internet is an important step, sometimes this post-situation management isn’t effective at clearing your business name.

In the fast-paced world of social media and digital information you must take preemptive measures to keep your business name and brand unwavering in the eyes of your customers, both current and potential.

Steps of Reputation Management
Reputation management isn’t a new concept within the business world, but since the introduction of social media platforms and its various spin-off websites, this mode of safeguarding your company’s good name has altered from print-only mediums. Although the specifics of a reputation management campaign can vary, the three most common principles include:

Establishing a Reputation
While this may be the most complicated and time-consuming process, establishing a good reputation within your industry is paramount to long-term success.Reputation Maintenance – Now that you’ve built a solid reputation within your industry for quality service, products and customer care , you must maintain this reputation. Reputation maintenance involves a myriad of steps, which may include continual monitoring customer reviews on social media sites and updating a business blog with vital and free information. Reputation Recovery – Even by following the aforementioned steps, it’s still possible to receive bad marketing from competitors or jilted customers. This is the most important step out of the aforementioned as it involves rescuing your reputation through a series of marketing techniques and positive business promotions.

Advanced Advice
Although securing your reputation is a continual process, professional reputation management consultants demystify the abundance of information about reputation management. Due to unique circumstances that can tarnish your business reputation, it’s important to place your business focus not on covering up negative remarks, but replacing these remarks with positive truths.
While certain forms of reputation management are considered manipulative as they attempt to alter search results, other forms don’t necessarily alter results but rather place the focus on the positive qualities of a particular business or person. The most effective way to accomplish this goal includes:
Publishing several websites that spin your business in a positive light. Soliciting mentions in highly respected third party directory listings.Proactively respond to criticism found in public spaces with an explanation and solution.Offering a level of transparency within the company so current and potential customers are aware of your business practices and procedures.

The App for the „24/7/365-Connected-Mobile-Geek“

Pin It

Just realized it’s Friday, and yes my head has been down on my mobile, tablet and laptop all week. Even in my meetings, the clients and me spend much time on these devices without even taking our heads up. And this will continue probably next week, and the week after, and…

For all of us who are „24/7/365-Connected-Mobile-Geeks“ the Saturday Night Live season 37 gave advice in their episode 12 to use a great app that will leave our heads on our mobiles without distraction like clever and important suggestions „texting and driving is a NoGo“ and so on.

Or should we better take our „Headz up“? You decide. Enjoy your weekends!

THX @boweryboogie for sharing!

Criminology and Law Enforcement Officials Using Social Media To Fight Crime

20.09.2011 von  
Kategorie: Daily Top 3

Pin It

For years now, the world has become a very high-tech place, and just like with everyone else, criminals are also becoming more astute and coming up with more technological ways to break the law. Ever since the Internet started seeing widespread use, Criminology and law enforcement officials have been playing catch-up to try and monitor all of the offenders that are currently on the web. Now, as social media has taken hold, it seems that officials now have a new tool in fighting crime.

Social media has allowed the world to become interconnected and interface with one another through the digital format of social media. More and more of our connections are going through online forums, but it’s also having the side-effect of keeping track of everything we say. Law enforcement agencies around the country are beginning to realize the power of social media for their own purposes.

Police blogging has become relatively popular lately, and it’s beginning to allow police stations across the country to keep up on the events of the day. Many people are already familiar with the police sergeant sitting at the registry desk, but now a station can keep track of Twitter feeds, blogs, and updates. It offers officials and the public a real-time way to see the crimes that are being committed in their area. These blogs are publishing crimes and arrests and keeping track of the real-world activity through online avenues. This is becoming a very useful tool to keep an open dialogue and exchange of information between citizens and police. Average citizens can also post on these blogs to let police know about what’s going on and it’s quicker than a phone call.

There have been sites where people could go online and see the latest wanted criminals, but now different law agencies are beginning to use Facebook, Twitter, and other social media platforms to update and keep people aware of local criminals that are at large in their area. The great thing about social media is that it’s instantaneous, and officers can keep the public aware of what’s going on up to the minute. This has been done through fan pages as well as local and district specific pages. Their usage has become more fine-tuned over time, and it’s increasing in regularity. It’s another example of how much social media is changing our everyday lives.

Many aren’t aware of the term, but social media stakeouts are becoming a popular tool to find criminals in every background. Some social media advocates argue that this has become a sort of invasion of privacy but police and law enforcement officials aren’t hacking into anything, they’re merely listening in. Whether you agree with it or not, it’s given police the ability to track important information and search real-time for offenders and key words and phrases that are of particular interest. This social media monitoring is a preemptive measure that’s getting a lot of attention. There exists the possibility that these social forums could be abused by officials but there’s no doubt that it has helped them to keep up with the times.

It’s not clear as to how much control different offices of enforcement really have over our personal and social media accounts. There’s been a lot of speculation over Facebook’s complicity in working with companies and governments and sharing personal information. Currently, it’s only through accusations. People are worried about “big-brother,” but it’s essential that we give our law enforcement officials the tools they need, within reason, to combat crime in an evolving society. Otherwise, we could run the risk of giving criminals a better ability to curtail the law and hurt others.

This post is a guest post from the Davenport Institute.

Still smoking? I bet you can quit…

15.08.2011 von  
Kategorie: Daily Top 3

Pin It

About 5 years ago, I quit smoking. In those days, I stopped from enjoying one package a day to none – in only one day. Just by having a strong will and an appropriate reason, I was able to get away from it. We are responsible for our own health. We know it is not good for us with the risk of getting cancer but still we do what we do. If we can explain it or not…

So, sometimes it is better if your friends look after you. And maybe they give you a reason to stop smoking. The American Cancer Society created a Social Media approach that brings the power of friend crowdsourcing and Facebook straight to those of you who still cannot resist. I like the idea as we sometimes need to get the right push from those we trust most. Those who believe in us. Our friends…!

Hey smokers, would you not be proud of you if you could get away from the fags? Get your friends to bet on you…

Hyperspecialization – The future of work 3.0?

Pin It

All people engaging in the Social Web are eager to pull, push and share all kinds of specializing topics in different areas of thoughts, interests and visions. In some way these people define a new development where the work of generalists is being cut into workload of networks of narrow experts or specialists. At least, Tom Malone, professor at the MIT Sloan School of Management and author of the Harvard Business Review article „The Age of Hyperspecialization,“ sees this trend and explains in an HBR video why breaking jobs into tiny pieces yields better, faster, and cheaper work.

Malone sees the key „trend“ behind this movement in „cheap communication technology“ brought to us all over the world – more or less instantly and costlessly. Having said that, Malone’s illustration of scambled eggs being made ready to eat via the locations, Boston, China, Moscow, Paris and Singapore shows the limitation in the theory. For „brain workers“, it definitely makes sense and is a valid and applicable theory. Managers need to figure out how to break up traditional single job descriptions into pieces of hyperspecialist work and maybe rearrange their business processes if they want to make use of hyperspecialization.

What I definitely see is greater flexibility for employees in this movement. The development offers also some massive opportunity for freelancers being integrated into different projects. Thus, I would ask, whether the work of employees, sitting in office, could not easily be outsourced to even more specialized freelancers. Or if it will be more difficult to coordinate these specialists? Or would this be the work of a hyperspecialist again?

Is this really a new trend? Is this the normal evolution of worklife and business? Is this another step towards workplace 3.0, the mobile workplace? How do you see that…?

Why you might join Google Plus one day… (Video)

Pin It

Epipheo Studios created many funny videos around the modern business and social web world. If you still wonder why Google Plus has some value for the future of Social Networking, and if you will need it in the future, just think about segmentation and the clever (however challenging) usability. Or just watch this video which will tell you why Google will get you on Google Plus one day…

News Update – Best of the Day

Pin It

The vision of Big Brother is still one that separates the generations. Some are scared, some don’t even see that they are engaged to make things happen. But what happens if Augmented Reality becomes Augmented Humanity and merges the world of tomorrow with Visual Search? What a new form of sensual contextuality and the internet of things means to us, explains Tracy Falke.

Have you ever thought of the Initiative Generation? Not Gen X, Gen Y, Gen… whatever. Just simplified with the thought of change, and what creates leadership and how much initiative constitutes leadership? Ed Brenegar takes the initiative to inject our minds with a new generation that leaders just need to see and rate…

After nine years of absence the new Golf convertible is about to launch this year. The launch campaign is based on Augmented Reality and QR codes…

News Update – Best of the Day

Pin It

Although the mobile hype is massive, there are studies that question the power of smartphone mobile advertising and it’s efficiency. A new research from YouGov shows consumers accept placements as part of their day-to-day mobile experience but consider them intrusive (79%) and tend to ignore them altogether. Only 5% think mobile ads are a good idea and welcome them. However, the general apathy smartphone users have toward seems to equal ignorance: 88% ignore ads on applications and 86% have ignored placements on the mobile internet.

The security company Imperva released a study that states „web applications, on average, experience twenty seven attacks per hour, or roughly one attack every two minutes.“ Imperva monitored 10 million attacks between December of last year and May of this year „targeting 30 different enterprise and government web applications.“ Of the 27 attacks per hour most of them are trying to identify vulnerabilities on websites. If a vulnerability is found, attacks can increase to 25,000 per hour which would be seven attacks per second.

What is the future of Twitter? During a keynote interview at Fortune BrainstormTech in Aspen, Twitter CEO Dick Costolo gave insights in his vision of the company’s business model.

PS: Just in case you ask why Twitter is cool, Steven Winterburn has got the answer: „“Twitter is like a fridge. If you’re bored you keep opening & closing it every few minutes to see if there’s anything good in it.“

Nächste Seite »